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Acceptable Usage Policy

Please go through our Acceptable Usage Policy carefully. Our customers are expected to use the Internet with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users. Customers are expected to have a basic knowledge of how to use the Internet, including all skills required to maintain your account. Customers needing support with syntax involving HTML, CGI scripts, and Java will be done at a charge.

We provide users will a very comprehensive Support and FAQ website.

Common sense is the best guide as to what is considered acceptable use of your server account. The following are unacceptable uses:

Sites Not Welcome at High Traffic : -
Websites with adult content (softcore and/or hardcore), hatred messages including racism, sexism, or sites promoting one particular race, sex, religion or nationality as superior and/or another race, sex, religion or nationality as inferior and rumor mongering. Websites found with child pornography will have their account disabled immediately. We will co-operate fully with the authorities in any way that will assist their investigations in apprehending the suspected perpetrators.

Websites that promote activities that violate federal, state, local laws and/or violation of Malaysian export restrictions are also not welcome. This includes but is not limited to "warez" sites, sites promoting hacking, cracking programs, or website distribution adult website passwords.

Any site found on our servers which fit any of the descriptions above will be warned to make the necessary changes or be removed.

Illegal Usage
Illegal uses include, but are not limited to activities such as unauthorized distribution or copying of copyrighted software (piracy or "warez"), violation of Malaysian export restrictions, harassment, fraud, trafficking in obscene material, drug dealing, and other illegal activities.

Spamming and Mail Bombing
Spamming is the sending of unsolicited e-mail, regardless of size, to persons the sender does not know. Using fictitious e-mail addresses is forbidden as well. Spamming also includes sending unsolicited advertisements to numerous email addresses or newsgroups and/or generating a significantly higher volume of outgoing email than a normal user). Trolling, the posting of outrageous messages to generate numerous responses is also not allowed. Mailbombing, the sending of multiple messages without significant new content to the same user and/or subscribing someone else to a mailing list without that person's permission, cross-posting articles to an excessive number of newsgroups, or attempting without authorization to enter into a secured computer system is strictly forbidden. High Traffic reserves the right to determine what constitutes abuse of our services.

Tortuous Conduct/Interference with a Business Relationship/Contract
Includes, but is not limited to posting of defamatory, scandalous, or private information about a person without their consent, intentionally inflicting emotional distress, or violating trademarks, copyrights, or other intellectual property rights.

Abuse of System Equipment
Misuse of system resources, including but not limited to employing posts or programs which consume excessive CPU time or storage space

Client Responsibilities
Clients are responsible for frequently backing up their files on our system. High Traffic cannot be held responsible for the deletion of users' files, whether intentional or unintentional. Nightly backup of all user files are maintained but no guarantee is made about the ability to retrieve such files.

Complaints about violators of our policies should be referred to abuse@hightraffic.com. Each complaint will be investigated thoroughly.

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